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How can I cancel a hotel booking ?
It’s easy to cancel or change your booking online from Goibibo Website or Mobile app. Go to Goibibo.com >(Top right side visit to 2...
Fri, 24 Jul, 2015 at 12:23 PM
How can I reschedule a hotel booking ?
1. Go to Goibibo.com/mybooking  - 2. Enter your mobile number used while booking 3. View your recent hotel booking details, if the booking status is PRO...
Wed, 9 Sep, 2015 at 5:55 PM
Do I need to confirm my reservation with hotel?
You'll receive an email with the details of your reservation. There's no need to contact the hotel to confirm. The hotel details - Contact...
Tue, 21 Apr, 2015 at 10:41 AM
What is Free Cancellation?
Goibibo offers Free Cancellation to its entire hotel booking users. This means Goibibo doesn't levy any additional cancellation fees of i...
Fri, 24 Jul, 2015 at 12:24 PM
How can I cancel a 'Pay at hotel' booking ?
You can cancel your booking online at Goibibo or mobile application. You can also contact to our customer support team to cancel the reservation, well in ...
Wed, 22 Jul, 2015 at 4:28 PM
Is it possible to get early check-in /check-out?
The standard check-in time is after 14:00 hrs (local time) and standard check-out time is 12 noon. But it may vary from season to season and city to city. C...
Wed, 22 Jul, 2015 at 3:35 PM
We have children; can we get extra beds in the room?
Most hotels allow additional guests to stay in a room for an extra charge as long as the room does not exceed the maximum number of occupancy per room. I...
Wed, 22 Jul, 2015 at 3:57 PM
What are the hotel cancellation charges?
The cancellation charges depend on the hotel, time of stay ('season' time, 'off-season' time), and time of cancellation. To know what&#x...
Tue, 21 Apr, 2015 at 12:38 PM
Is breakfast included in the room rate?
If breakfast is included, it will display "Breakfast Included" below the room type. If it is not mentioned, the hotel is not including breakfast w...
Tue, 21 Apr, 2015 at 12:39 PM
How can I make a special request?
Yes, Goibibo will forward your request to your preferred hotel upon receipt. But please note that we cannot guarantee these requests, and they may incu...
Wed, 22 Jul, 2015 at 4:32 PM