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My card is charged but I see a blank screen. What should I do now?
Please write through our 24X7 support page.
Fri, 24 Jul, 2015 at 12:27 PM
How can I cancel a flight booking ?
It’s easy to cancel or change your booking online from Goibibo Website or Mobile app. You can even check your refund amount before you decide to go ahead ...
Fri, 24 Jul, 2015 at 12:27 PM
The flight I booked was cancelled by the airline. How do I get my money back?
If the flight you booked got cancelled, you are entitled to a full refund, in most cases. We request you to cancel your flight booking online. Once you h...
Fri, 24 Jul, 2015 at 12:28 PM
When is the latest I can cancel my flight ticket?
For domestic flights, it's 4 hours prior and for international flights it varies from airline to airline, however 24 hours is recommended.
Tue, 21 Jul, 2015 at 3:58 PM
How can I get a refund for tickets that I have directly cancelled with airlines?
Please contact our 24x7 helpline.
Fri, 24 Jul, 2015 at 12:28 PM
How do I know domestic airlines cancellation charges?
Please check your e-ticket or contact us on our 24x7 helpline no.
Fri, 24 Jul, 2015 at 12:28 PM
What are the baggage fees and allowances for flights ?
Hand baggage  Most airlines allow you to bring the following items on board:  1 carry-on bag  1 personal item (such as a purse or briefcase)  Ch...
Wed, 20 Dec, 2017 at 5:47 PM
How can I place special requests through Goibibo?
Please write your special request to our customer service. Click here. We'll have to contact the airline directly before we can confirm your request. W...
Fri, 24 Jul, 2015 at 12:28 PM
How do I confirm my seat assignment?
Goibibo doesn't do pre-seating. Some airlines will confirm your seat assignments - their rules vary for doing so. Call your airline directly to check w...
Mon, 27 Apr, 2015 at 4:01 PM
How do I get a boarding pass for an e-ticket?
You need to show the print out of your e-ticket with your e-ticket number at the check-in counter. The airline representative will issue your boarding pass ...
Mon, 27 Apr, 2015 at 4:04 PM