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11. What happens if my train is cancelled?
Failure to produce the print out of the ticket may attract applicable penalty also new ticket will be issued by ticket checker.
Mon, 6 Feb, 2017 at 7:19 PM
11. What happens if my train is cancelled?
In such a case railways permits a full refund, you will have to file an online TDR in order to apply for a refund (TDR can be filed through this link https...
Mon, 6 Feb, 2017 at 7:19 PM
12. How long does it take to get a refund after filing the TDR?
Passengers TDR claim is processed by IRCTC with the Railway Administration as per Railway Rules, refund claims under above clauses may be honored in 60 day...
Mon, 6 Feb, 2017 at 7:19 PM
13. Will I get my preferred seat/berth or coach?
Seat/berth preference can be provided while booking but it's not guaranteed
Mon, 6 Feb, 2017 at 7:20 PM
14. What's the maximum number of passengers I can book in a single e-ticket?
A maximum of 6 passengers can be booked in a single ticket. In order to avail concessional fare for children or senior citizens (60 years+), passengers typ...
Mon, 6 Feb, 2017 at 7:20 PM
15. What's the latest i can book my train tickets?
You can book your train ticket till chart preparation time for that particular train (which is normally 4 hours before the scheduled departure of the train ...
Mon, 6 Feb, 2017 at 7:20 PM
16. I want to cancel my ticket which is in RAC status after chart preparation, what refund would I be getting?
After chart preparation, Refunds for Confirmed/RAC/Partially Confirmed E-ticket will be processed through TDR process. Customer can file TDR online and refu...
Mon, 6 Feb, 2017 at 7:21 PM
17. Can I book student/other concession ticket?
Student discount facility is not available at present however Senior citizen/Child/Ladies discounts are applicable based on quota granted, if any
Mon, 6 Feb, 2017 at 7:21 PM
18. My train is delayed and i do not wish to proceed with journey, how can i apply for a refund?
If the train delay time is over 3 hours from the scheduled departing station, full refund can be claimed against Reserved, RAC, and Waitlistedtickets. Passe...
Mon, 6 Feb, 2017 at 7:21 PM
19. Do i have to type the station/city name or just the codes?
One can search for trains by either typing in the station/city name or just the station codes.
Mon, 6 Feb, 2017 at 7:22 PM