Welcome
Login

goCars

What is GoCars cancellation policy?
GoCars Cancellation policy permits/entitles a traveler refund in case Car is cancelled:-   Within 120 minutes of the Car Start Time (irrespective of ...
Fri, 5 Aug, 2016 at 12:33 AM
Can I do partial cancellation?
Partial cancellations are not allowed at present.
Fri, 5 Aug, 2016 at 12:33 AM
Do I have to pay something at the time of boarding/De-boarding?
You do not have to pay anything additional to the vehicle owner at boarding/de-boarding. Price paid at the time of booking is final. 
Fri, 5 Aug, 2016 at 12:34 AM
Can I Speak with the vehicle owner before booking, there are some questions I need answered?
Our customer service will confirm the details/query you have with the vehicle owner. Please contact our customer support at 18002081060 or 9213025552.
Fri, 5 Aug, 2016 at 12:34 AM
Are there any policies for the luggage I can carry?
It is preferred that a user carries light luggage such as a small handbag, laptop bag or a back pack etc.
Fri, 5 Aug, 2016 at 12:35 AM
Car owner cancelled the Vehicle/Service I booked. How do I get my money back?
Please call at customer care number and report the event. We’ll reconfirm with the car owner and process the refund accordingly.
Fri, 5 Aug, 2016 at 12:35 AM
I selected the wrong prefix (Mr./Mrs.) with the passenger's name while booking. How can I get this changed?
Please call at customer care number & we will check, if car owner accepts this change and advice you accordingly.
Fri, 5 Aug, 2016 at 12:36 AM
How long will the car owner wait for me?
The car owner is suppose to wait for the Co-Travelers at the appointed pick-up place for 10 (ten) minutes after the agreed time.
Fri, 5 Aug, 2016 at 12:37 AM
I do not see any cars available on my route?
Write to us with a details of your desired route through 24x7 GoCare support & someone from our team will help you.
Fri, 5 Aug, 2016 at 12:37 AM
What do I have to carry at the time of boarding?
It is suggested that a traveler carries Government issued ID proof, that has exact traveler details such as name/picture.
Fri, 5 Aug, 2016 at 12:37 AM