All refunds are processed by the method of payment used in the initial transaction. Once you have cancelled your booking, the refund is processed by Goibibo within 10 business days (weekends not included). An e-mail confirmation of the refund amount will be sent to the email address given to us at the time of booking.
However, for the amount to reflect in your bank or credit card account is dependent on the time taken by your bank thereon. For any discrepancies and delays, kindly check directly with your bank or credit card company. Where the User has cancelled his/her booking directly with the airlines, he/she will need to inform Goibibo with valid documentation to initiate the refund process. It is advisable to contact Goibibo within 48 hours of the cancellation request. Any later would require the User to send a scanned copy of your E-Ticket endorsed by the airlines to Goibibo.