It’s easy to cancel or change your booking online from Goibibo Website or Mobile app. You can even check your refund amount before you decide to go ahead with the cancellation. The User can cancel either his/her entire booking or partial booking.
Go to Goibibo.com > My booking or mobile app
Enter your mobile number used while booking / Booking ID
View your flight booking details,
- Select the checkbox against any passenger you would like to cancel
- Review cancellation charges and refund amount.
- Click "Cancel my Booking".
- You have option to get refund to your bank account or goCash ( you get refund instantly, so you use for the new booking)
- Done. A confirmation of cancellation will be sent by email via SMS
- If you have opted for refund to bank account, we will process your refund within 24 hours. Depending on your mode of payment and bank, this may take between 3 to 10 working days to show up on your account statement.
Note: Cancellation information can be found in your confirmation email.
- Partial cancellation (Cancellation of One Segment) or segment change is not permitted for Discounted Return Fares.
- Cancellation of tickets within 24 hours of departure: The user will have to contact the to get his/her reservation cancelled.
- Goibibo is in no way responsible to ensure that the ticket shall be cancelled and the sole liability to confirm the same with the airline shall lie with the user.