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How to do a partial cancellation?

Hi Team,

I have booked a Bus ticket for four passenger with a single PNR. now i want to cancel a single person ticket. when i am trying to cancel through online, ticket is getting cancelled for all passangers.
Can you please let me know how to proceed to for a partial cancellation in a single PNR.
please reply ASAP.

Thanks
Naveen
9032323406
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