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NOt received the refund

Dear,
Had a booking of my flight from mumbai to delhi on 09/12/2014. But still have not received my refund.Please kindly refund the same.

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Hi, I cancelled my Hotel booking on 30th May but have not yet received the refund on my card though goibibo shows that refund is proceeded. I have been trying to call the customer care but the IVR won't let me talk to any executive. I also tried sending emails to travel@ibibogroup.com but that is also failing.... Can someone please respond?
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