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Email Id to write complain about Ticket related issue.

Could anyone please provide me a customer care email Id of Goibibo as I am unable to raise complain through my goibibo account. Thank you!

14 people have this question

I tried booking go air flight no.G8-380 ticket 4 hours. back but did not get ticket and PNR as of now.My money rs 3068 has got deducted. I tried to reach out customer care but did not get any response. I spoke to go air executive and they do not have any record of my money being deducted nor any confirmation. Out of compulsion as the flight ticket was rising i had to book the ticket again . Pleasee refund the whole amount of booking immediately. You can contact me on 9920497907. Support ticket also raised no. 21555507. Attaching herewith payment confirmation.
Hi One double bed room has been booked in hotel woodland in pathankot by mistake in the of Nagendra Shah instead of Nagendra Kumar against goibibo booking ID HTLHDU94S. Therefore, my name may kindly corrected as (Nagendra Kumar) and confirm me at the earliest. Thanks & Regards Nagendra Kumar 9818359957 Hotel ID No. 0032074974
On my request my name has been amended/modified as i had requested one day ago. Thanks for this and happy with the prompt and timely response given by your company. Thanks once again Nagendra Kumar
Id-GOBUSMOBf0bc62e1f4..pnr 129608013-478401..I HV booked bus ticket from Durg to Bhopal..I had booked single seat..but neither d bus is Volvo..conductor is in drunken condition ..and I was forced to travel on shared seat..still I m in bus..feel like cheated ..my first experience with goibio..is worst ..they know how to loot d customer..simply professional dacoits..with no contact no..whole n8 I have 2 travel..still in bus..no help...never believe on goibio..fraud
I know my complaint will not be reflected..if u have guts contact me


The purpose of writing this mail is to bring your attention that I am not happy with the service provided by you. I booked a bus ticket on 1st May 2018 from DELHI ISBT KASHMERE GATE to DEHRADUN ISBT for 10TH MAY (Uttar Pradesh State Road Transport Corporation(UPSRTC)) VOLVO (2+2) for 22:00 Hrs IST from the mobile application of Goibibo. The goibibo booking ID is GOBUSAND7c9d4cc763

The bus got cancelled but to my surprise I did not receive any communication for the cancellation of bus from your end. Resulting to which I had to book another bus at the very last moment which caused a lot of inconvenience. After checking for the refund amount in the Goibibo Mobile app, the status is being shown as "Amount Refunded". Also, I have received the email for refund confirmation but till date neither have I received any amount from your end nor it is getting reflected in my Bank Account.

I have been booking flight tickets from your App but booking a bus ticket was my first experience which has resulted in a very disappointing experience.

Kindly let me know till when can I receive the refund amount.


Deepika Majumdar

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