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Refund status - I54YGC


Could you please update me on the status of my refund. Request you to please provide me the transaction number. Please find below the details:

Shailesh Pratap Singh
Booking ID: NSGI54YGC

New Delhi to Chennai ; 22nd April, 2015 Flight I got cancelled. As per SpiceJet representative Rs 3361 to be credited to my account. Spicjet has completed the transfer from it's end.

Please let me know in case of any concerns.

Cell: 08939930566

Dear Mr. Singh Greetings from Goibibo.com ! With regards to your feedback, the refund has been processed to your account. Please check and confirm the status. In case of any further assistance, please feel free to contact us. We will be glad to assist you. Thanks and Regards Goibibo Team
2 days back someone from your support team replied that the transaction is processed. I checked and their is no refund at my end. Now even that reply is deleted. Could you please explain?
What time required to address this??
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