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Bus booking refund

Sir, I've booked bus from Pondicherry to Thrissur on 13.04.2018. But the bus was cancelled. I've raised complaint in Goibibo through phone. But I didn't receive the money yet. [02/05, 15:57] Sandeep Soman: Goibibo M-Ticket pondicherry - thrissur Payment ID - GOBUSAND9b5ee5d234 PNR - 53JTY882 Travels - EVERGREEN TRAVELS Bus Type - Leyland A/C Seater Pushback (2+2) D.O.J - 2018-04-13 Dep. Time - 21:00 hrs Seat No - 11 Boarding Pt - Puducherry Add - NEAR NEW BUS STAND Contact - 9995891464 Thanks for using Goibibo.com, Goibibo Contact - 09213025552, , Check Boarding Point on Map - https://goo.gl/NmwdgV T&C Apply. [02/05, 16:07] Sandeep Soman: 22730875 Service Ticket Number. And complaint register Number [02/05, 16:08] Sandeep Soman: Thank you for calling goCare. we have registered your service request under Bus - Cancellation - Full Cancellation. Your service request id is 22730875. [08/05, 08:53] Sandeep Soman: Refund amount of INR 1933 for GOIBIBO Booking ID GOBUSAND9b5ee5d234 has been processed with ARN : 74056638126812587143449 .You may quote the Acquirer Reference Number(ARN) while checking the details with your bank. Thank you.

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