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Worst experiance (ID# HTLJBAYTD7)

GoIbibo literally cheating with customers, 

at the time booking they collected the amount and given the confirmation with hotel & room details, but goibibo didn't book the hotel room. we had very bad day yesterday due to this bloody goibibo service.after reaching the hotel (Rs.2000/- we paid to cab to reach hotel) we came to know that they din't book the room. almost we waited 3 hours to take confirmation from Goibibo. when we are trying to talk to customer care simply they kept on hold almost 25+ 15 minute and disconnected 2 times.

better to avoid  services with Goibibo.or take a confirmation from the hotel before you start. 

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