yesterday i booked train tickets to go, it was showing payment awaited. my money deducted, but dnt get confirmation, second time i again booked tickets for coming back, payment deducted, booking status showed that its failed. second booking status is under refund, again i booked for going and coming back,,it got confirmed. my two bookings should be refunded, but only one is showing to be refunded, what about another.. i have called goibibo, only auto generated response on chat and call. no option to talk to operator. this is a stupidity with customers. while booking if payment is deducted 1n a sec, y they are taking days( so many hours) to respond for small refunds..... this is not fair at all.
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