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Booking cancellation issue

I have booked bus from goibibo n because of some changes in plan i m trying to cancel that booking but i m not getting any response nor any cancellation confirmation from goibibo.its sad to say but i have never expected this from goibibo.

We would love to assist you, however, we request you to write to us at

 

  https://www.goibibo.com/support/

 

 Regards


hi  

transaction  id S87447647

upi reference no 817217582044

my booking show as payment done(rs770 date 21/6/2018 time 5:32 pm )but i have not recieved my e -  ticket because the current status of my ticket is still showing as" Booking in progress".

atleast more than 7 day but gobibi has not return my amount .

 could you please take action as soon as possible 

thanks 

sumit kumar pal 

M.NO 8920714236

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