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Fake booking in Hotel

Hi Goibibo, Booked hotel sai vatika in Katra for today. When we reach hotel they said no booking is done from goibibo. They are not having any tie-up with goibibo also. I am not able to contact goibibo customer care. iVR said some issues going on. Created a ticket through app. But no response from goibibo. What type of services you are giving to customers? I booked room a month back to get some good price. But due to your irresponsibility I am now paying 3times extra for immediate booking in other hotel after coming to Katra from chhhatisgarh. Please refund the amount with compantiation soon. Else I will be bound to file a fraud case against goibibo. You can reach me on 7795033440 Image attached. Thanks, Raja
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