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Refund my booked amount

I had booked for a non a/c room to be occupied by my wife and me. After reaching the hotel the receptionist (at that time...Vijay) asked for id of both of us, we showed him, but he denied saying that more proofs are required to allot a room and he harshly declared that we are not a married couple. Finally he denied to allot a room and asked to cancel the booking. There is no mentioning of any document proof to be shown at the reception counter, so we did not carry anything as such
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