Trying to make individual PNR bookings for flying DEL-SEOUL-JAKARTA-DELHI.
I am asked to pay convenience fee 8 times, where as if I add the same itinerary on the multi city booking option on the website, the fare goes up 3X times....
Really pathetic customer service, where the CEO fails to respond with a satisfactory answer!!
Indeed a novel way to make "convenient" money, this company will not last long I guess!!
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