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Refund fraud

My booking IDGOBUS4504c9fa78 on 11 April 2018, for 3rd May 2018, via Goibibo for a bus booking from Hyderabad to Shirdi is cancelled as the bus provider/ service provider (MORNING TRAVLES)  cancelled the bus last minute.

I supposed to get the full refund but got only 900 after number follow-ups and emails.

Their support number made wait for hours and eventually disconnected numerous times.

I am a long-term customer still no support or resolution for the requests made

GoIbibo kept sending confirmation details  or support different  ticket numbers over mails/SMS but no resolution

No communication whatsoever from them later, till today

Sent several mails no effective response yet, other than those useless automated acknowledgement mails or refund will be made within standard 15 days


We would love to assist you,however,We request you to kindly write us over email at management@goibibo.com

 

Regards


sent

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