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Payment was successful but ticket was not booked

Hi, I've done transaction on 23rd March through UPi in tez in which my transaction was successful but the ticket was not booked. Kindly let me know whether I'll the refund or not. Find the attached screenshot of the transaction. Kindly solve the issue as soon as possible
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We request you to please share the details at management@goibibo.com.


Thanks,

Team Goibibo

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