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Payment not received

When I am booking the room my balance deducted from my account but I am not found any confirmation mail msg or call what can I do?

Please write to us at management@goibibo.com. Thanks 

With due respect,it is submitted that I have booked the flight from Delhi to Ahmadabad and back vide PNR :L76UFL and paid Rs. 9674/-from 6th Feb. to 18th Feb.2018.But due to suddenly mis-happening in the family , I had been  cancelled my booking. But only Rs. 248/- and Rs. 558/-  has been refund  to me..Kindly intimate me the status of balance  refund to be received by me.The credit note has also been issued by the Indigo vide no. DL2171801CQ73077 AND  GJ2171801BK70168 DATED 30.01.2018.
Yours sincerely,

e-mail  nkm2565@gmail.com
Mobile  07018123291


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