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I am a regular and frequent customer of goibino.but today i am facing a big problem where no one is helping me from goibibo though i have already raised a complain and called 7 8 times to the customer care.i have booked a hotel for 4 days through goibibo but due to some medical emergency i want to cancel it.but it should be cancel from goibibo before tomorrow 12 noon so that i can get back some of my amount.though i have raised complain (complain id Goibibo - 23568518) no one is updating me regarding this . and the most sorrowful fact is whenever i am calling their customercare care regarding this they are putting my call in hold and not retrieving it atall.so sad i am.This not really a unprofessional attitude from goibibo to their customer. I am very much disappointed with this.