i never get refund which is cancel the ticket on 22/08/2017 and i received the mail is
This is a courtesy e-mail to let you know that we have received your request with a subject of 14257471 and have started working on it immediately.
Your request has been assigned with a tracking ID [ Goibibo - 14257471 ] and will be responded to within 2 hours or sooner.//
pls track it and get back to me as soon as possible
We regret the delay in response. Kindly be apprised that refund against your booking is processed and same will be reflecting in your account within 5-14 working days. We appreciate your patience and cooperation.