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refund cancellation fee

Hi Sir,

i never get refund which is cancel the ticket on 22/08/2017 and i received the mail is 

//Dear Customer,

This is a courtesy e-mail to let you know that we have received your request with a subject of [ Goibibo - 14257471 ] and have started working on it immediately.


Your request has been assigned with a tracking ID [ Goibibo - 14257471 ] and will be responded to within 2 hours or sooner.//

pls track it and get back to me as soon as possible

1 Comment

We regret the delay in response.  Kindly be apprised that refund against your booking is processed and same will be reflecting in your account within 5-14 working days. We appreciate your patience and cooperation.  

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