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I can not get my go-cash balance

I had this message and when I open this link after the message, I can not open anything on this link, only the application is open.Message ₹ 2000 Go Cash Balance is written but I can not find anything there

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Hello, I will be doing booking the rooms frequently from this goibibo. The thing what's happening is am not receiving go cash amount it's really pathetic.., once twice it's fine but every month I used to book the room but am not getting go cash amount kindly take it seriously and resolve it.. Thanks Warm Regards. VINOD S

Hi, please write to us at management@goibibo.com. Thanks 

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