I've booked for AC seats, later my family requested for Sleeper berth. I could not find reschedule option in this site. I wanted to cancel and reschedule the booking. But could not find the option.
My total fare was Rs.4070/- where as the cancellation charges were Rs.760/- which is very high amount.
goibibo should consider this for the sake of all the passengers and should reduce their charges.
Please write to us at firstname.lastname@example.org for assistance. Thanks