sir, I have already spoken to the cc executive regarding this matter 2 weeks ago. He also assured me that a mail will be forwarded to me within the next 24 hours which will include the details of refund. But it is still to come. So please do the needful.
6 months ago
Well that should not be the case. Kindly share the booking details over email to firstname.lastname@example.org for us to check the case history and assist.