sir, I have already spoken to the cc executive regarding this matter 2 weeks ago. He also assured me that a mail will be forwarded to me within the next 24 hours which will include the details of refund. But it is still to come. So please do the needful.
10 months ago
Well that should not be the case. Kindly share the booking details over email to firstname.lastname@example.org for us to check the case history and assist.