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Booking Failed Money Not refund No records in website

Hi,


I am Anithadevi and I have made a booking from chidambaram to chennai for Rathimeena travels on 31st Aug 2017 for rupees 226/-. But the booking has not confirmed, the money is deducted. I contacted Goibibo support immediately and they said the amount is not credited to your system. So, I checked with my bank, the money deducted from your end . You have to refund it. My bank provided the below details:


Aggregator id : Jscb5624469224 

 

Transaction id : 1708311308187000


Also, I am not able to connect your 24/7 support since your system allow only the numbers which made recent transaction.


Please respond.


Regards,

Anitha


1 Comment

Hi, please write to us at management@goibibo.com. Thanks

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