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Fraud by goibibo

I booked hotel by goibibo amount deduct by a/c. But after deduction room was not booked by goibibo.even my amount kept hold for 14 days .because of hold my amout I am unable to complete my trip.
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Kindly note that the refund process takes maximum of 5-14 working days depending upon the banks clearance policy. Also, the fact that the payment should reflect in our system first.


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