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REFUND ISSUE

Dear Sir/Ma'am,



I have cancelled 3 tickets and got refund against them. However, the refund issued to me was not as per the GOIBIBO Refund Rules.


Therefore, it is my humble request to you to kindly address my problem and do whatever you can do to initiate the correct refund amount. 


A working details regarding the three tickets as discussed with Miss Mansi ( Go Ibibo helpline personnel ) has been furnished below.



PNR  BTNQ3Z H3TRPY D9ZVKK TOTAL
PAID TO AIRLINE ( A ) 3978 3906 5258 13142
         
AIRLINE CANCELLATION CHARGES 2225 1980 2225 6430
GO IBIBO 300 300 300 900
CONVENIENCE FEE 187.5 187.5 225 600
TOTAL CANCELLATION FEES ( B ) 2712.5 2467.5 2750 7930
         
REFUND ( A-B ) 1265.5 1438.5 2508 5212
         
GO CASH 112.5 112.5 250 475
BANK  1153 1326 2258 4737
RECEIVED TILL NOW 410 658 1221 2289
TO BE RECEIVED 743 668 1037 2448


 

 


Please intimate me for any further development on this issue.



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