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Refund Issue

Hi Team,

I tried to book ticket for bus Kveri travels from Hyderabad to Nellore on Feb 10th 2017 via goibibo site. For payment i used standard charted credit card and the amount deducted bit i didn't receive any ticket. So i again booked ticket from redbus for the same bus and same seat number. But i didn't received debited amount Rs. 527.65 from goibibo till now. Please check and return back teh amount.

I understand sometimes this payment gateway may not work due to some web services calls failing or some other reason, but as manually technical team can do it by checking all the details from DataBase. So let me know if you require any other details. 

PFA screen shots for reference/proof.



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We regret the inconvenience caused, kindly share the registered email address and phone no over email to management@goibibo.com for us to assist you. 


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