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priceguarantee@goibibo.com is a non-responsive email ID

i booked hotel with ID HTL2P9QZBC the price are lower at makemytrip. So created a ticket and provided a screen shot to support. They closed the ticket saying contact this ID priceguarantee@goibibo.com . 

which has auto response as under. vicious circle not guarantee...

Dear Customer,

Thank you for your email. Kindly note that this is a non-responsive email address and please write to us as suggested below.

We have launched our new ONLINE 24X7 EXPRESS CARE. Please do click here to write to us or log onto www.goibibo.com/support and submit your query. Our EXPRESS CARE will help to solve your query FASTER than before.

We re-iterate that this is a non-responsive email address. To respond to you FASTER and solve your query, we do not use this email anymore. Please do not reply to this email, simple click here or log onto www.goibibo.com/support to get your query solved.

Goibibo Support Team


1 Comment

That should not be the case, and we would get the id checked again. However, as for the claim we would request you to kindly go through the T&C for the lowest price guarantee for further clarity. https://www.goibibo.com/hotels-lowest-price-guarantee/


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