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i had to pay extra money in the bus

i rupali had already booked the 8 bus tickets from mahabaleshwar to mumbai for 19th march 2017 in msrtc semi luxury bus but in bus the conductor told us that our tickets are till panvel only so i called goibibo then the goibibo person told me tht my tickets are till mumbai central but the conductor wasnt listening so we had pay 490 rs extra for 7 tickets till mumbai central 70 rs fr each person since one of our frend lives at panvel so we didnt pay fr his ticket . i hv attached the picture of the ticket which we paid extra . plz take corrective action nd refund the extra amount 490 which we had to pay .
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That is interesting, we would like to look into the case history for the bookings before we can revert. Kindly share the booking id over email to management@goibibo.com.


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