I booked the hotel Ashir Inn on 15th Feb but hotel didn't allocate room to me and nor refunded my money. I arrived hotel at 11:30 am prior check-in time.
Still no refund from hotel and no cooperation from GOIBIBO.
My entire company is registered with following email ID and used to make all bookings with GOIBIBO:
we are very disappointed with your services and switching to Make my trip for all our future transactions.
If you cannot take care of your customer, somebody else will.
Dear Vikram, We are saddened to hear about the recent experience with the booking you made with us, we understand that this must have been a hassle to adjust with. We would like to know more about the issue as we wish to take this further to a resolution as this is not who we are. If you can please help us with the booking details over firstname.lastname@example.org along with your elaborated concern, we'll be taking this further.
Go Care Team.