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What is your Compliant Escalation Matrix

Please advice what is your Compliant Escalation Matrix with the contact details 


Thanking you


Regards

Sudhir Nair 


2 people have this question

For any concern that you would like to escalate, you can forward the same to management@goibibo.com. Regards 

need escalation as my family is travelling in cab and driver is creating issue on highway, call center staff is least bothered....

For any concern that you would like to escalate, you can forward the same to management@goibibo.com. Regards 

I did not get the refund till date and already 19 days has been delay but not getting any response. i am continue following in customer care but no satisfactory reply given by team.

My booking id is HTLYMF4BRE and amout is pending 2976 

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