I have booked my ticket for my official trip from goibibo but I had to cancel the ticket because my meeting was canceled. Here are the problems that i am facing and not resolved yet even after writing to customer care and management multiple times.
Point wise problems-
1. They charge Rs865 extra as cancellation charge, so better to book the ticket directly from airlines to save money if you have to cancel or rebook.
2, See the screenshot from their return voucher they have produced, the onward and return flight are exactly same.
3. In the return voucher the refund amount and cancellation charges are not matching with the total amount paid.
4. For last one week I am continuously wasting at least 1hr everyday to correct this cancellation voucher so that I can submit it to my office for refund but no response.
5. I have written to management but no response.
6. Anyone can imagine how irresponsible these guys are and how stupid their system is.